Privacy Policy
Effective date: October 27, 2026
Rod Inspects ("Rod Inspects," "we," "us," or "our") is a home inspection business serving San Antonio, Texas and surrounding communities. This Privacy Policy explains what information we collect when you visit rodinspects.com, schedule an inspection online, send us feedback, or call, text or email us, how we use it, and who we share it with.
This policy covers our website and the ways you contact us. Your home inspection itself is covered by the inspection agreement and terms you receive when you book.
Information we collect
Information you give us
When you schedule an inspection, send us feedback, or call, text or email us, we may collect:
- Your name, phone number and email address
- The address of the property you want inspected
- The type of inspection you're requesting and your preferred date
- Anything you choose to tell us in a message, notes or feedback field
Please don't send us sensitive personal information, such as Social Security numbers or bank account numbers, through the website.
Information collected automatically
When you visit our website, we and our service providers may collect your IP address, browser and device type, the pages you visit, how long you stay, the site that referred you, and your general location based on your IP address. We use Google Analytics 4 and cookies to understand how visitors use the site so we can improve it. You can block or delete cookies in your browser settings, or use Google's Analytics opt-out browser add-on at https://tools.google.com/dlpage/gaoptout. Some parts of the site may not work as intended without cookies.
Online scheduling, forms and third-party content
Some parts of our website are provided by other companies and load inside our pages:
- Online scheduler. Our Schedule page uses an online scheduler provided by Inspection Support Network (inspectionsupport.com). Information you enter to book an inspection is collected through that service and shared with us so we can schedule and perform your inspection.
- Feedback form. Our Private Feedback page uses a form provided by LeadConnector (GoHighLevel). Information you enter is sent to us through that service.
- Reviews, videos and maps. Our website may display Google reviews, YouTube videos or maps. Those companies may collect information about your visit.
Each of these providers handles information under its own privacy policy, in addition to this one.
How we use your information
- To respond to your questions and requests
- To schedule, confirm and perform your inspection, and to follow up afterward
- To send you confirmations, your inspection report and other information you asked for
- To read and respond to feedback about your experience
- To understand how our website is used and to improve it
- To keep business and tax records, comply with the law and protect our rights
Phone calls and text messages (SMS)
If you call or text us, we use your phone number to reply to you about your inspection or question.
If we ever offer automated text messages, you will be asked for your consent first. Consent to receive text messages is never a condition of booking an inspection.
- Message frequency varies.
- Message and data rates may apply.
- Reply STOP at any time to opt out. Reply HELP for help.
- Mobile carriers are not liable for delayed or undelivered messages.
- We do not sell or share your mobile number. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are excluded from every category of sharing described in this policy and will not be shared with any third parties.
How we share information
We do not sell your personal information. We share it only as follows:
- Service providers that help us run our business and this website, such as website hosting, online scheduling, form processing, email and analytics providers. They may use your information only to perform services for us.
- People involved in your transaction, at your direction. For example, if you ask us to send your report or schedule details to someone else involved in your purchase.
- Legal reasons, when required by law, subpoena or court order, or to protect the rights, safety or property of Rod Inspects, our clients or others.
- Business transfers, if the business or its assets are sold, merged or reorganized. Any successor will be bound by this policy for information collected under it.
Your choices
- Text messages: reply STOP to any automated message.
- Email: ask us to stop emailing you and we will, except for messages about an inspection you have booked.
- Cookies and analytics: block or delete cookies in your browser, or use Google's opt-out add-on.
- Access, correction or deletion: contact us using the details below and we will respond to your request as the law requires.
Data security and retention
We use reasonable safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot promise absolute security. We keep personal information only as long as needed for the purposes described in this policy, including business and tax records, or as required by law.
Children's privacy
Our website is intended for adults buying, selling or owning a home. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Links to other websites
Our website links to sites we do not control, such as Google, YouTube, inspectionsupport.com and the Texas Real Estate Commission. Their privacy practices are governed by their own policies.
Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top of this page shows when it was last changed.
Contact us
Rod Inspects
Serving San Antonio, Texas and surrounding communities
Phone: (210) 255-3134
Email: rod@rodinspects.com